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How Our Legal Terms Protect Your Account

These legal terms set out your rights, our responsibilities, and how zeis138 handles your account data, payment activity through DANA, OVO, and GoPay, and access where local law in Indonesia permits.

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zeis138 How Our Legal Terms Protect Your Account
ACCOUNT SECURITY

How We Handle Your Data and Account Safety

Your account security and data handling are managed through consistent practices across every session — whether you access zeis138 from a mobile browser or switch between devices. Payment wallet details linked to DANA, OVO, or GoPay are stored in encrypted form and never shared with unaffiliated parties. Here is how we approach each key area.

Data Handling

Account registration data is encrypted at rest. We collect only what is needed to verify your identity, process your DANA, OVO or GoPay payments, and maintain account security.

Cookie Policy

We use session cookies to keep your account logged in across page loads and analytics cookies to improve mobile load performance. You can manage cookie preferences in your browser settings.

Retention and Deletion

Active account data is retained while your account is open. On closure, session and preference data is deleted promptly; payment records are retained only as long as our compliance schedule requires.

Request Your Data

You can request a copy of the personal data we hold on your account. Submit the request via the Help Centre ticket system and we will respond with your data export within the applicable period.

LEGAL CONTACT

Reach Us About Policy Questions

If you have a question about a specific clause, want to request data held on your account, or need to clarify how your DANA, OVO, or GoPay wallet data is processed, our support team handles these directly. Policy and account queries from players in Yogyakarta and across Indonesia are handled through the channels below.

Live Chat Open the chat window from your account dashboard. Available for account, legal and payment queries including DANA, OVO and GoPay wallet issues.
Email Support Send policy or data-access requests to our support email. We confirm receipt and respond with a reference number for your query.
Account Help Centre Log in and visit the Help section to submit a formal data-request or policy dispute ticket. Tracked from submission through to resolution.

Frequently Asked Questions About Our Legal Terms

These are the questions we hear most often about account terms, data rights, and how our legal policy applies to Indonesia-based accounts using DANA, OVO, and GoPay.

Access depends on your local law and the regulations applicable to your region in Indonesia. We recommend verifying your own eligibility before opening or using an account.

We collect the details you provide at registration — name, contact information, and linked wallet identifiers for DANA, OVO, or GoPay. We use this data only to operate your account and verify payments.

Log in and open a ticket through the Help Centre. Select the data-request category, submit your request, and our team will provide your data export within the applicable response period.

Yes. Wallet identifiers are encrypted at rest and are not shared with third parties. They are used only to process your deposits and withdrawals and to verify transactions on your account.

Active session data and preferences are deleted when your account closes. Payment-related records are retained only for the period required by our compliance framework, then deleted on schedule.

We post a visible update notice on this page whenever terms change. Continuing to use your account after a posted update means you accept the revised terms as they apply to your region.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.