Reference

How zeis138 Handles Your Personal Data

This privacy policy explains exactly what data we collect when you use your account, make deposits through DANA, OVO, or GoPay, and access the platform on any device.

Account data protectionDANA, OVO, GoPay wallet privacyMobile device data handlingYour right to access your dataHow to contact us about your data

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What We Collect and Why We Collect It

zeis138 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide during registration — your name, contact details, and the payment method you choose to use, whether that is DANA, OVO, or GoPay. We also collect technical data from your device: browser type, IP

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address, session duration, and how you navigate between pages. This helps us keep your account secure and resolve access issues quickly. When you make a deposit or withdrawal through your e-wallet, transaction references are stored on our end for verification and dispute resolution. We do not
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sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those processors need to complete your transaction. Cookies are used to remember your session and preferences across visits — you can manage cookie settings in
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your browser at any time. Availability of our services depends on local law and eligible regions in Indonesia. Players in Yogyakarta and across the country are covered by this same policy regardless of which wallet or device they use.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how your data is stored, want to request a copy of your account data, or need to report a data concern, our support team handles privacy requests directly. You can reach us through live chat, email, or the in-account help centre. Responses to formal data requests are processed as promptly as our team can manage — we do not leave privacy queries sitting in a queue.

DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We handle your account data with a consistent set of practices across all access points — whether you log in from a mobile browser, switch between devices mid-session, or return after a break. Here is what we do and how we do it.

Data Retention Policy

We hold your account data for as long as your account is active. After account closure, data is retained only as long as required for legal and financial record-keeping under applicable rules.

Cookie and Session Control

Session cookies keep you logged in across page visits on the same device. You can clear cookies through your browser settings, though this will end your active session and require you to log in again.

Wallet Transaction Security

When you transact through DANA, OVO, or GoPay, only the transaction reference and confirmation status are stored on our side. Full wallet credentials never pass through our servers.

Account Security and Access Logs

We log device type, IP address, and login timestamps to detect unusual access patterns. If we spot activity that does not match your usual login behaviour, we flag it for review.

Your Privacy Questions, Answered Directly

These are the questions we hear most often about how your data is handled on this platform. If your question is not covered here, our support team is the right next step.

We collect your name, email address, phone number, and the payment method you register — such as DANA, OVO, or GoPay. Device and browser data is also recorded at the point of registration.

Yes. Submit a data access request through the in-account help centre or via our support email. We will locate your records and respond as quickly as our review process allows.

We do not sell your data. Payment processors like DANA, OVO, and GoPay receive only the minimum data needed to complete your transaction. No marketing third parties receive your personal information.

After closure, your data is kept only as long as financial and legal record-keeping rules require. Once that period ends, your personal information is deleted from our active systems.

Contact our support team through live chat or email with a deletion request. Include your registered account details. We will confirm receipt and carry out the deletion where no legal hold applies.

Yes. Session cookies keep your login active while you browse on mobile. You can manage or clear them in your browser settings, but doing so will log you out of your current session.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoZeis138 Glossary Gameszeis138 Casino

How zeis138 Handles Your Personal Data

Contact Us About Your Privacy

How We Protect and Manage Your Information

Data Retention Policy

Cookie and Session Control

Wallet Transaction Security

Account Security and Access Logs

Your Privacy Questions, Answered Directly

01 What personal data does zeis138 collect when I register?

02 Can I request a copy of the data zeis138 holds about me?

03 Does zeis138 share my data with third parties?

04 How long is my account data kept after I close my account?

05 How do I request that my data be deleted?

06 Are cookies used when I browse the platform on mobile?

Privacy Policy

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